Shipping policy
Shipping Policy
At Velqora Jewels, we aim to deliver your orders safely and on time. Please read our shipping policy below for complete details.
1. Shipping Methods
We offer reliable shipping through trusted courier partners across India. Available shipping options will be displayed at checkout based on your location.
2. Order Processing Time
- All orders are processed within [PROCESSING TIME]
- Orders are processed on business days only (excluding weekends and holidays)
- Once your order is shipped, you will receive a confirmation notification
3. Delivery Timeframes
- Estimated delivery time: [X-X BUSINESS DAYS] after dispatch
- Delivery timelines may vary depending on your location and courier service availability
4. Shipping Costs
- Standard shipping charges: [SHIPPING COST]
- Any applicable shipping fees will be clearly displayed at checkout before payment
- We may offer free shipping on select orders or promotions
5. Tracking Information
- Once your order is shipped, you will receive a tracking link via email/SMS
- You can use this link to track your order in real-time
6. Delivery Issues & Delays
- While we strive to deliver on time, delays may occur due to:
- High order volumes
- Weather conditions
- Courier or logistical issues
- Velqora Jewels is not liable for delays caused by third-party courier services, but we will always assist you in tracking and resolving issues
If your order is delayed or not delivered, please contact us at velqora.brand@gmail.com
💛 Our Commitment
We are dedicated to ensuring a smooth and reliable delivery experience. If you have any concerns, our support team is always here to help.